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Have a question about setting up WhatsApp automation for your business? We’re here to help — reach out and we’ll get back to you fast.
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Already using theAIreply and running into an issue with your WhatsApp connection, auto-replies, or account setup? Our support team can help you get back up and running quickly.
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support@theaireply.com
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+92 312 7032 292
Frequently Asked Questions
Everything you need to know about connecting WhatsApp and automating your customer replies.
theAIreply connects to your WhatsApp Business account through the official WhatsApp Cloud API. Once connected, it automatically replies to incoming messages, qualifies leads, and can confirm orders — all without you lifting a finger.
Yes. You’ll need a WhatsApp Business account connected through Meta’s official API. If you don’t have one set up yet, our onboarding walks you through the process step by step.
You’re in control of that. You can configure your assistant to disclose it’s automated, or have it respond in a natural, human-like tone that matches your brand voice.
Yes. You can jump into any conversation at any time and reply yourself — the AI will pause automated replies for that chat until you hand it back.
It’s automatically flagged and routed to you (or your team) so a real person can step in — no customer message ever gets lost.
Limits depend on your plan. Each plan is built around typical usage for businesses of your size — check our Pricing page for exact details.
Yes. Beyond auto-replies and lead qualification, theAIreply can send automated order confirmations and updates directly through WhatsApp.
Most businesses are fully connected and sending automated replies within 15–20 minutes, including WhatsApp API verification.
Yes. All conversations are encrypted, and we never sell or share your customer data with third parties. See our Privacy Policy for full details.
Yes, there’s no long-term contract. You can upgrade, downgrade, or cancel your plan at any time from your account settings.