Last updated: July 10, 2026
Welcome to theAIReply, operated by Capslock. This theAIReply cookie policy explains how we use cookies and similar technologies on our website theaireply.com and our web application app.theaireply.com (together, the “Service”).
By using the Service, you agree to the use of cookies as described in this policy, unless you disable them through your browser or device settings.
1. What are cookies?
Cookies are small text files placed on your device (computer, phone, or tablet) when you visit a website. They help websites remember your preferences, keep you logged in, and understand how the site is used.
We also use similar technologies such as local storage, session storage, and pixels, which work in a comparable way to cookies.
2. Who sets cookies?
Cookies may be set by:
- Capslock (first-party cookies) — cookies set directly by theAIReply
- Third parties — cookies set by service providers we use, such as analytics, hosting, or Meta (Facebook) when you use Connect with Facebook or related features
3. How we use cookies
We use cookies and similar technologies to:
- Keep you signed in to your theAIReply account
- Remember your preferences and settings
- Maintain security and prevent fraud
- Understand how visitors use our website and application
- Enable integrations such as WhatsApp and Facebook Login
- Improve performance and user experience
4. Types of cookies we use
4.1 Strictly necessary cookies
These cookies are essential for the Service to work. Without them, core features such as login, security, and session management may not function.
Examples:
- Authentication and session cookies on app.theaireply.com
- Security and CSRF protection tokens
- Load balancing and infrastructure cookies
These cookies do not require consent in many jurisdictions because they are necessary to provide the Service you request.
4.2 Functional cookies
These cookies remember choices you make, such as language, timezone, or dashboard preferences, to provide a more personalized experience.
4.3 Analytics cookies
These cookies help us understand how users interact with the Service — for example, which pages are visited and whether errors occur. We use this information to improve theAIReply.
Analytics data is generally collected in aggregated form and does not directly identify you unless combined with other information.
4.4 Third-party cookies
Some features rely on third-party services that may set their own cookies, including:
- Meta (Facebook / WhatsApp) — when you use Connect with Facebook, Embedded Signup, or related OAuth flows
- Payment providers — if you make a payment on or through our Service
- Hosting and CDN providers — for performance and security
We do not control third-party cookies. Please review the privacy and cookie policies of those providers for more information.
5. Cookies on theaireply.com (website)
Our marketing website may use cookies to:
- Remember basic preferences
- Measure website traffic and performance
- Support WordPress and theme functionality
If we use analytics tools on the website (such as Google Analytics or similar), they may place cookies on your device. We will update this policy if we add new analytics tools.
6. Cookies on app.theaireply.com (web application)
Our web application uses cookies and local storage primarily for:
- Keeping you logged in after you sign in
- Storing authentication tokens securely in the session
- Remembering your tenant and user preferences
- Supporting real-time features and application state
These are generally strictly necessary or functional cookies required to operate theAIReply.
7. How long cookies are stored
Cookie duration depends on type:
- Session cookies — deleted when you close your browser
- Persistent cookies — remain until they expire or you delete them
- Authentication cookies — typically last for the duration of your login session or as configured for security
We do not keep cookies longer than necessary for their purpose.
8. How to manage cookies
8.1 Browser settings
Most browsers let you:
- View cookies stored on your device
- Block all or some cookies
- Delete cookies when you close the browser
Common browser help pages:
- Google Chrome — chrome://settings/cookies
- Mozilla Firefox — Settings → Privacy & Security
- Safari — Settings → Privacy
- Microsoft Edge — Settings → Cookies and site permissions
Note: If you block strictly necessary cookies, parts of theAIReply — especially app.theaireply.com — may not work correctly.
8.2 Log out
Logging out of your theAIReply account ends your active session and removes session-related authentication data from your browser for that session.
8.3 Third-party opt-out
For cookies set by Meta or other third parties, you may need to manage preferences through those providers’ settings or your Facebook account settings.
9. Do Not Track
Some browsers offer a “Do Not Track” (DNT) signal. There is no universal standard for how websites should respond to DNT. At this time, theAIReply does not respond differently to DNT signals.
10. Changes to this cookie policy
We may update this theAIReply cookie policy from time to time. We will post the updated version on this page and change the “Last updated” date at the top.
Continued use of the Service after changes means you accept the updated policy.
11. Related policies
For more information about how we handle personal data, see:
12. Contact us
If you have questions about this cookie policy, contact us:
Email: support@theaireply.com
Website: https://theaireply.com
Company: Capslock
Address: Lahore, Pakistan